Updated: January 3, 2025
RiseUp Digital™ (hereafter referred to as “RiseUp Digital”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we handle your personal data when you visit our website and informs you about your privacy rights under Canadian law. Please also refer to our Terms of Use and any additional notices for specific services for more details.
IMPORTANT INFORMATION
Purpose of this Privacy Policy
This Privacy Policy outlines how RiseUp Digital collects and processes your personal data when you interact with our website, including signing up for newsletters, completing forms, or purchasing products or services.
This website is not intended for children, and we do not knowingly collect data from individuals under 18 years of age.
CONTROLLER
RiseUp Digital and the host provider is the controller and responsible for your personal data (referred to as “RiseUp Digital”, “we”, “us” or “our” in this Privacy Policy).
For any questions, including requests to exercise your rights, please contact us here.
If you have concerns about our handling of your data, you may also contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC) at www.oipc.bc.ca. However, we encourage you to contact us first to address your concerns.
CHANGES TO THE PRIVACY POLICY
This Privacy Policy was last updated on the date denoted at the top of this page. We may update it periodically to reflect changes in laws or our practices. Please review this policy regularly to stay informed.
It is essential that your personal data is accurate and current. Please notify us if your information changes during your relationship with us.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. Clicking on those links may allow third parties to collect data about you. We do not control third-party websites and encourage you to review their privacy policies.
DATA WE COLLECT ABOUT YOU
Personal Data includes information that can identify an individual. It does not include anonymized data.
We may collect, use, store, and share different types of personal data, including:
Identity Data: Name, title, and gender.
Contact Data: Address, email address, and phone number.
Technical Data: IP address, browser type, and device details.
Usage Data: Website interaction details.
Marketing Data: Preferences for receiving communications.
We do not collect sensitive personal data, such as race, religion, or political opinions.
HOW YOUR DATA IS COLLECTED
We collect personal data in the following ways:
Direct Interactions: Data provided via forms, emails, or calls.
Automated Technologies: Data collected through cookies or analytics tools.
Third-Party Sources: Data from analytics providers or publicly available records.
For more information on cookies, see our Cookie Policy.
HOW WE USE YOUR DATA
We process personal data under the following legal bases:
Consent: When you sign up for newsletters or marketing.
Contractual Necessity: To fulfill agreements or provide services.
Legitimate Interests: For business improvement or customer support.
Legal Obligation: To comply with applicable laws in Canada.
DATA SECURITY
We have implemented safeguards to protect your personal data against unauthorized access or breaches. These measures include encrypted connections, secure servers, and restricted access to data.
While we strive to maintain high security standards, no method of data transmission or storage is entirely secure. Please safeguard your account credentials to minimize risks.
DATA RETENTION
We retain personal data only as long as necessary for the purposes outlined in this policy or to meet legal obligations.
If you request erasure of your data, we will anonymize or delete it unless retention is legally required.
YOUR LEGAL RIGHTS
As a resident of British Columbia, you have rights under the Personal Information Protection Act (PIPA), including:
Access: Request access to your personal data.
Correction: Request corrections to incomplete or inaccurate data.
Erasure: Request deletion of personal data, subject to legal obligations.
Objection: Object to data processing under legitimate interests.
Withdrawal of Consent: Withdraw consent for data processing at any time.
To exercise these rights, please contact our Privacy Officer at riseup@riseupdigital.group.
INTERNATIONAL DATA TRANSFERS
While RiseUp Digital primarily operates within Canada, some of our service providers may process data outside Canada. We ensure adequate safeguards for any international data transfers in compliance with Canadian privacy laws.
DISCLOSURES OF YOUR DATA
We may share your data with:
Internal Staff: Employees who require data access for service delivery.
Service Providers: Third-party vendors supporting IT, marketing, or payment services.
Regulators: Government or legal entities as required by law.
All third parties are contractually obligated to protect your data and use it only for specified purposes.
MARKETING AND COMMUNICATIONS
You may receive marketing communications if you have consented to them. You can opt out anytime using the “unsubscribe” link in our emails or by contacting us.
CONTACT US
For questions about this Privacy Policy or to exercise your rights, please contact us here with ‘ATTN’ to ‘Privacy Officer’.